Custom Cases Built-to-Order

When off-the-shelf boxes won’t cut it, our custom cases are the solution. At Pallets Online, we design and manufacture wooden cases that are fully customised to your product dimensions, weight, fragility, and shipping method.

From machine cases to high-value export packaging, we build timber cases that do the job properly — first time, every time.

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Tailored to Your Product

Transport Your Products With Confidence

Made-to-Measure Timber Cases for Every Industry

We supply custom timber cases across Melbourne for local freight, export, and storage. Each case is tailored to your specific item, whether it’s large industrial machinery, electrical equipment, parts, tools, or sensitive goods.

Our custom cases are used in industries like:

  • Manufacturing and engineering
  • Mining and heavy equipment
  • Defence and aerospace
  • Agriculture and export logistics
  • Auction houses and antique shipping

No guessing, no gaps — just precision-fit timber cases that are secure, safe, and strong.

If you need wooden pallets, give Pallets Online a call.

Get A Quote

Options for Your Custom Wooden Case

Features & Formats

Every item is different, so we offer a wide range of build formats, finishes, and add-ons. Common timber case formats include:
  • Fully Enclosed Cases – Sealed for full protection from dust, moisture, and handling
  • Top Loading & Side Loading Cases – Designed for how you’ll load your product
  • Machine Cases – For heavy capital equipment and awkward machinery
  • Export Timber Cases – Heat treated, ISPM-15 certified, ready for customs
  • Foam Lined Cases – With internal bracing, dividers, or inserts for added protection
  • Fitted With Hardware – Hinges, latches, locks, ramps or lifting points as needed

Need something oversized? No problem. We can build cases up to 12 metres in length or custom formats with CAD-designed support.

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Custom Cases with Fast Turnaround & Melbourne Delivery

We don’t keep you waiting. Our in-house team builds custom cases in Melbourne with fast lead times, competitive pricing, and no drama. Need one case urgently for a big job, or 50 every month for freight? We’ll sort it.

  • Fast build times — 1 to 3 business days for most jobs
  • Cases delivered assembled, or flat-packed if you prefer
  • On-site packing and crate assembly also available
  • Melbourne metro and regional VIC delivery

We make it easy to get the packaging right — even on short notice.

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Get a Fast Quote....

Order Custom Cases – Built for Protection, Priced Right

Need a custom case for shipping, storage, or export? Let’s get it sorted.

Tell us what you’re packing, and we’ll design the right timber case to protect it properly — no stress, no surprises.

Why customers choose Pallets Online

Simple, Reliable Pallets, Crates & Cases, for Every Industry

Custom Built Wood Cases

Every case is custom-made to fit your product perfectly, to ensure your valuables are secure during shipping locally, interstate or overseas.

Engineered for Protection

Our wood cases is built tough with strong hardware and smart bracing, so your stuff stays safe from bumps and shakes while it's on the move.

Heat Treated Available

Heat-treated wood is a must-have for international shipping, especially if you're aiming to meet ISPM 15 standards.

Fast Turnaround

We know how crucial it is to get your orders on time, especially when things are moving at lightning speed, and we're all about hitting those deadlines.

CAD Support for Complex Jobs

Our team can whip up designs with all the bells and whistles, like supports, cutouts, and inserts, to fit your project just right.

Old-School Service

We're all about that personal touch. When you reach out, you'll chat with a real person who's ready to help you out.

Fast, Certified, and Custom Solutions for Local & Export Needs

Timber Packaging Solutions for Every Industry Pallets, Crates, Cases & Boxes Built to Last

Pallets Online supplies quality timber pallets, crates, cases, and plywood boxes for reliable transport and storage. We manufacture to Australian standards and offer full packing and logistics support for businesses nationwide.

Custom timber pallets and crates made to order for domestic or export use.

Onsite packing, collection, storage and pack & send services for all freight needs.

ISPM15 certified heat treated pallets and export compliant timber packaging.

Contact Pallets Online

Get a Quote or Ask a Question

For all timber packaging enquiries, contact our team for straightforward advice and reliable service.

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  • Email

    Send us your enquiry and we’ll respond promptly.

  • Phone

    Call Monday to Friday, 8am–4pm (AEST).

    1300 725 538
  • Pallets Online - Head Office

    530 Collins Street, Melbourne, Victoria 3000
Frequently Asked Questions

Understanding Timber Packaging

Explore common enquiries about our pallets and timber packaging solutions.

What’s the difference between a crate and a custom case?

A crate is generally slatted or open, whereas a case is fully enclosed for maximum protection. Cases are often used for sensitive, export, or high-value items.

Do your pallets meet heat treatment standards?

Yes, all our EXPORT range of pallets are ISPM15 certified and stamped with IPPS markings for export ISPM15 compliance.

Can you make custom cases for odd shapes or heavy machines?

Yes. We design and build machine cases and awkward-format cases all the time. If you can measure it, we can case it.

Do you deliver custom cases across Melbourne?

Absolutely. We offer fast, flexible delivery across metro Melbourne and outer regions. Just let us know your timeline.

Are your timber cases heat treated?

Yes, all export cases can be heat treated and certified to ISPM-15 standards for global shipping compliance.

Can I get one case only, or do you have minimum orders?

No minimums. You can order one custom timber case or hundreds. We're flexible and work with everyone from small operators to national logistics teams.

Custom Timber Packaging Solutions for Local & Export Needs

Delivering Crates & Pallets in Melbourne & Beyond.....

As a reliable pallet and crate supplier in Melbourne, we deliver our products to happy customers, from Dandenong to Bayswater, Hallam to Brunswick. At Pallets Online, we deliver packaging solutions across Victoria — and ship crates, pallets and plywood boxes nationwide and across the globe.